Privacy Policy

The Company may collect the following personal information voluntarily provided through inquiries:

• Name
• Email address
• Phone number
• Shipping-related inquiry details

The following information may also be collected automatically:

• IP address
• Browser type
• Device information
• Website visit history

This information is used to improve service quality.

Personal information is used only for the following purposes:

• Responding to inquiries
• Providing logistics and shipping consultation
• Service-related notifications
• Website functionality improvement

Personal information is not used for marketing purposes without user consent.

Personal information collected through inquiry forms is retained for up to one year and then securely deleted.

However, where retention is required by applicable law, information may be retained for the required period.

Collected personal information may be processed and stored on servers located in Canada or the Republic of Korea.

The Company does not provide personal information to third parties for marketing purposes.

However, where necessary to perform requested logistics or shipping services, limited information may be shared with transportation partners such as airlines, ocean carriers, courier providers, and customs brokers.

Such information is shared only to the extent necessary to provide services and is not used for any purpose other than transportation service fulfillment.

Technical data such as cookies may be collected automatically to improve service quality and usability.

Users may disable cookies through browser settings if preferred.

The Company implements reasonable administrative and technical safeguards to protect personal information.

Users may request access to, correction of, or deletion of their personal information at any time.

For privacy-related inquiries, please contact:

COSHIP

Email: [email protected]